Preface
RESS (hereinafter referred to as: "we"), as the owners of the APP, is responsible for processing the
personal data of users who visit the APP. Our contact details can be found in the legal notice of the APP,
and contact persons for questions regarding the processing of personal data are named directly in this
data privacy statement.
We take the protection of your privacy and your private data very seriously. We collect, store and use
your personal data only in accordance with the content of this data privacy statement and the applicable
data protection regulations, in particular the Nigerian Data Protection Act (NDPA) and national data
protection regulations.
With this data privacy statement, we would like to inform you to what extent and for what purpose
personal data is processed in connection with the use of the APP.
Personal data
Personal data is information about an identified or identifiable natural person. This includes all
information about your identity, such as your name, email address or postal address. However,
information that cannot be associated with your identity is not considered personal information.
You can use our APP without disclosing your identity and without providing personal data. We will then
only collect general information about your visit to our APP. For some of the services offered, however,
personal data is collected from you.
This data will then only be processed by us for purposes of using this
APP, in particular for providing the desired information. When entering personal data, only mandatory
data must be provided. Further information may also be provided on a voluntary basis. In each case, we
point out whether it concerns mandatory fields or voluntary data. We will inform you about the specific
details in the relevant section of this data privacy statement.
An automated decision-making process based on your personal data does not take place in connection
with the use of our APP. If you experience an automated decision that you are uncomfortable with,
please feel free to reach out to us immediately through the contact channel for assistance and resolution.
Processing of personal information
We store your data on specially protected servers within Nigeria. These are protected by technical and
organisational measures against loss, destruction, access, modification or dissemination of your data by
unauthorised persons. Access to your data is only permitted for a limited number of authorised persons.
They are responsible for the technical, commercial or editorial support of the servers. Despite regular
checks, however, complete protection against all risks is not possible.
Disclosure of personal data to third parties
In principle, we only use your personal information to provide the services you have requested. Insofar as
external service providers are used by us within the scope of the provision of services, their access to the
data also takes place exclusively for purposes related to the provision of services. Through technical and
organisational measures, we ensure compliance with data protection Act regulations and also oblige our
external service providers to comply with these.
Furthermore, we will not pass on your data to third parties without your explicit consent, with a particular
focus on the avoidance of advertising and promotional activities. Your personal data will only be disclosed
if you have actively consented to the transfer of your data or if we are entitled or obliged to do so by law
and/or official court orders. In particular, this may involve providing information for law enforcement,
security purposes or the enforcement of intellectual property rights.
Legal basis for data processing
Insofar as we obtain consent for the processing of your personal data, Section 24 and 25 of the NDPA
serves as the legal basis for data processing. Your personal Data may be processed in the following
circumstances;
Insofar as your personal data is processed for the purpose of fulfilling a contract or in the context of a
contract-like relationship with you.
Insofar as we process your personal data in order to fulfill a legal obligation.
Insofar as we process your personal data within the scope of an employment relationship.
Your personal data may be processed if it is necessary to safeguard a legitimate interest of our company
or that of a third party, and, in so doing, your interests, fundamental rights and freedoms do not require
the protection of personal data.
Within the scope of this data privacy statement, we always indicate the legal basis on which the
processing of your personal data is based.
Application data
Your personal information and data, which you voluntarily provide to us as part of your application via our
APP, will be collected, stored and only used for the intended purpose with the utmost care and integrity.
The provisions of the Nigeria Data Protection Act and the Data Protection Regulations are observed. We
only collect the data that is required in the course of your application to company in order to enable
access to our services. The personal data required for the access is marked as mandatory in the user
interface. The processing of further personal data, the provision of which is expressly not mandatory in
this context, is based on the voluntary consent of the data subject in accordance with Section 26 (6-7) of
the NDPA.
The categories of personal data processed include firs and last name, title, address, contact details, date
of birth, nationality, Phone Number, Email Address, Bank Account, payment card details where necessary,
photo (optional), where applicable a (short) assessment of the data subject and log data when video
interviews are used if necessary. With regard to the application, the data source of this personal data is
the data subject. With regard to (short) assessments, recruiters, heads of department, other employees
with professional and disciplinary management responsibility, trainers and professionals in the relevant
field are to be considered as the data source.
You can object to the processing of your personal data at any time. In particular, you have the option to
withdraw your application at any time. As part of the application process, you should only provide us with
the personal data that is required for participation in the application process and its implementation. The
processing of the personal data mentioned here is necessary for the handling of the application
procedure. Without this data, we cannot consider you in the application process.
There will be no automated decision making or profiling based on your collected data. Whenever an
automated decision is made, please feel free to reach out to us through our contact channels for any
necessary corrections.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In
the event that an employment relationship, training relationship, internship or other employment
relationship is established following the application procedure, the data will initially continue to be stored
and transferred to the personnel file. Otherwise, the application procedure ends with the receipt of a
rejection. In this case, the data will be deleted after six months. Deletion does not take place if further
processing and storage of your personal data is necessary in individual cases for the assertion, exercise or
defence of legal claims. In this case, we have a legitimate interest in the further processing and storage of
your personal data.
If the Data Subject agrees to longer-term storage, for example within the framework of a so-called talent
pool, the data can be stored for up to 12 months. The storage of your application in the talent pool
requires your consent.
Data deletion and storage time
We always delete or block your personal data when the reason for storing the data is no longer
applicable. However, data may also be stored if this is provided for by legal requirements to which we are
subject, for example with regard to statutory storage and documentation obligations. In such cases, we
will delete or block your personal data at the end of the corresponding provisions.
Use of our APP
Information about your computer and other devices
Each time you access our APP, we collect the following information about your computer or devices used,
regardless of your registration: the IP address of your computer, the request from your browser and the
time of this request. In addition, the status and the amount of data transferred are recorded within the
scope of this request. We also collect product and version information about the browser and operating
system of the computer used. We also identify the play store from which the APP was accessed. The IP
address of your computer is only stored for the duration of the use of the APP and is subsequently
deleted or made anonymous by truncation. The remaining data is stored for a limited period of time.
We use this data for the operation of the APP, in particular to detect and eliminate errors, to determine
the utilization of the APP and to make adjustments or improvements. For these purposes, we have a
legitimate interest in data processing.
Use of cookies
As on many APPs, cookies are used for our APP. Cookies are small text files which are stored on your
computer and contain certain settings and data for exchange with our APP via your browser. A cookie
usually contains the name of the domain from which the cookie file was sent, information about the age
of the cookie and an alphanumeric identifier.
Cookies enable us to recognize your computer and to make any pre-settings immediately available.
Cookies help us to improve the APP and provide you with a better and more personalized service. This is
also our legitimate interest in data processing in line with the Nigeria Data Protection Act.
The cookies we use are so-called session cookies, which are automatically deleted after the end of the
browser session. Occasionally, cookies with a longer storage period can also be used, so that your pre
settings and preferences can be applied the next time you visit our APP.
Most browsers are configured to accept cookies automatically. However, you can deactivate the storage
of cookies or set your browser to notify you as soon as cookies are sent. It is also possible to manually
delete cookies that have already been saved by using the browser settings. Please note that our APP may
only be of limited- or no use if you decline the storage of cookies or delete necessary cookies.
We utilize cookies and similar tracking technologies to monitor activity on our service and store specific
information. These tracking technologies include beacons, tags, and scripts, which help us collect and
analyze data to enhance our service. The technologies we employ may include:
Cookies or Browser Cookies. A cookie is a small file placed on your device, and while you can
configure your browser to refuse all cookies or notify you when one is sent, not accepting cookies
may limit your ability to use certain parts of our service, which may still utilize cookies unless you have
adjusted your browser settings accordingly.
Web Beacons. Certain sections of our Service and emails may include small electronic files called web
beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs), which enable the Company to
count users who visit those pages or open emails, as well as gather related website statistics such as
the popularity of specific sections and the verification of system and server integrity.
Registration
You can register to use our APP. To do so, you must provide the data requested during registration, for
example, name, address and email address. We also record the date and time of registration and the IP
address. As part of the registration process, we obtain your consent for the use of the data. The
advantage of this is that you do not have to enter this data again each time you use or place an order.
The information requested as a mandatory field during registration is required for the fulfillment or
initiation of a contract with us for certain services.
When you register, a customer account will be created for you. Data in the customer account is stored
with us only as long as an active customer relationship exists. If no activity is detected for a period of
three years, the status of the customer relationship is set to inactive. You can request the deletion of your
customer account at any time.
Order processing
We only use your personal information for orders within our company and affiliated companies, and with
the company commissioned to process orders.
Storage and data transfer for orders
To process orders, we work together with various companies that are responsible for payment
processing and logistics. We ensure that our partners comply with Nigeria Data Protection Act and
regulations. We will pass on your address data (name and address) to the respective transport company
that delivers the products ordered to you if any. The processing of your personal data is required to fulfill
the contract with you.
The data will be stored by us for as long as it is necessary to fulfill the contract. Furthermore, we store this
data for the legally prescribed period for the fulfillment of post-contractual obligations and due to
commercial and tax retention periods. In general, this retention period is 5 years from the end of the
respective calendar year.
Payment processing for orders, flutterwave, PayPal, and other verified Platform
Depending on the chosen payment method, payment processing for orders may be effected through the
involvement of a service provider.
When paying by credit card, all necessary data such as name, address and purchase data will be
forwarded to the respective credit card company.
For instance, if you pay via PayPal, you will be redirected to the PayPal APP via a link. In the course of this
form of payment, your personal data will be processed. This data includes your name, your address, your
email address, any telephone number and account or credit card information.
The data will be stored by us for as long as it is necessary to fulfill the contract. Furthermore, we store this
data for the legally prescribed period for the fulfillments of post-contractual obligations and due to
commercial and tax retention periods. In general, this retention period is 5 years from the end of the
respective calendar year.
Creditworthiness Check
Depending on the chosen payment method, it may be necessary to check your creditworthiness. In this
case, we will use external service providers to whom we send your data (name, address, date of birth,
order value) if you have given your consent for a creditworthiness check.
When assessing creditworthiness, an estimate is obtained of the probability of default with regard to our
receivables from the purchase order. We only receive a probability value (score value) from our service
provider, but no further details. On the basis of this value, we then evaluate whether the desired payment
method can be offered. After completion of the check, the score value is deleted from our system and
not saved as part of the order data. It is therefore not possible for us to subsequently assess why, for
example, a certain payment method was not possible.
Communication with us
You can contact us in various ways, for example via the email addresses provided on our APP. You are
also welcome to receive our informative newsletter by email on a regular basis.
Newsletter
When you subscribe to our newsletter, your email address will be used for our own advertising purposes
until you unsubscribe. You will also receive regular information on current topics and emails for special
reasons, for example special promotions. The emails can be personalized and individualized based on our
existing information about you.
If you have not given us your written consent to subscribe to our newsletter, we will use the so-called
double opt-in procedure, i.e. we will not send you a newsletter by email until you have expressly
confirmed to us beforehand that we should activate the newsletter subscription. We will then send you a
notification email and ask you to confirm that you would like to receive our newsletter by clicking on a
link contained in the email.
The legal basis for processing your data is your consent pursuant to Section 26(6-7) of the NDPA if you
have expressly registered for the newsletter. Within the scope of legal provisions, it may also be possible
that you receive our newsletter without express consent, because you have ordered services from us, we
have received your email address in this connection and you have not objected to receiving information
by email. In this case, the legal basis shall be our legitimate interest in the transmission of direct mail.
If you no longer wish to receive newsletters from us, you can revoke your consent at any time with effect
for the future or object to further receipt of the newsletter without incurring any costs other than the
transmission costs according to basic tariffs. Simply use the unsubscribe link included in each newsletter
or send a message to us or our data protection officer.
Social media
In our APP, you will find links to the social networks Facebook, LinkedIn and YouTube. The links are
indicated by the respective logo of the provider.
Clicking on the links opens the corresponding social media pages for which this data privacy statement
does not apply. Please refer to the data privacy statements of the individual providers for details of the
provisions applicable there; you will find these under:
Facebook:
LinkedIn:
YouTube:
No personal information is transmitted to the respective providers before the corresponding links are
opened. Your visit to the linked page is also the basis for data processing by the respective providers.
Your rights and contact
We attach great importance to explaining the processing of your personal data as transparently as
possible and also to inform you about the rights to which you are entitled. If you require further
information or wish to exercise the rights to which you are entitled, you can contact us at any time, so
that we can take care of your request.
Rights of persons concerned
You have extensive rights regarding the processing of your personal data. First of all, you have a
comprehensive right to information and can, if necessary, request the correction and/or deletion or
blocking of your personal data. You may also request a limitation of processing and have a right of
objection. You also have a right to data transferability with regard to the personal data you have provided
us with.
If you wish to assert any of your rights and/or request further information, please contact our customer
service. Alternatively, you can contact our data protection officer.
Revocation of consent and objection
Once consent has been given, it can be freely revoked at any time with effect for the future. The
revocation of consent shall not affect the legality of the processing carried out on the basis of the
consent until such time as it is revoked. Contact persons for this purpose are also our customer service
and data protection officer.
If the processing of your personal data is not based on consent, but on another legal basis, you can object
to this data processing. Your objection will lead to a review, and, if necessary, termination of data
processing. You will be informed of the results of the review and - if data processing is nevertheless to be
continued - we will provide you with more detailed information as to why the data processing is
permissible.
Children's Privacy
Our service is not intended for anyone under the age of 18 as required by the Nigeria Data Protection Act,
2023. We do not knowingly collect personally identifiable information from minors. If you are a parent or
guardian and you are aware that your child has provided us with personal data, please contact us
immediately. If we become aware that we have collected personal data from anyone under the age of 18
without verifying parental consent, we will take prompt action to remove that information from our
servers. In cases where we need to rely on consent as the legal basis for processing your information, and
your country requires parental consent for minors, we may need to obtain your parent's consent before
collecting and using that data.
By using our service, you affirm that you are at least 18 years old, or have the consent of a parent or legal
guardian. If you are a parent or guardian and have any concerns about your child's use of our service or
the information they may have provided, please reach out to us using the contact information below.
Data protection officer and contact
For questions related to our handling of personal data or further information on data privacy issues,
please contact our Data Protection Officer:
Vasanta Advocates & Legal Consultants
Phone:07039691586
Email: [email protected]
Complaints
If you believe that we are not processing your personal data in accordance with this data privacy
statement or the applicable data protection regulations, you have a right of appeal to a regulatory
authority. You can also lodge a complaint with our data protection officer. The data protection officer will
then examine the matter and inform you of the result of the examination.
Further information and amendments
Links to other APPs
Our APP may contain links to other APPs. As a rule, these links are marked as such. We have no influence
on the extent to which the applicable data protection laws are complied with on the linked. We therefore
recommend that you also inform yourself about the respective data privacy statements of other APPs.
Amendments to this data privacy statement
The current date of this data privacy statement is indicated by the date (below). We reserve the right to
amend this data privacy statement at any time with future effect. Amendments are made, in particular, in
the event of technical adjustments to the APP or changes to data protection laws. The current version of
the data privacy statement can always be accessed directly via the APP. We recommend that you
regularly inform yourself about amendments to this data privacy statement.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By email: [email protected]
By visiting this page on our website: https://www.ressvip.com/contact
By phone number: +2347077160028
By mail: Suit No. 14, Plot 395, Augustus Aikhomu, Utako, Abuja, Nigeria
Date of this data privacy statement: August 2024
